Frequently Asked Questions (FAQs) - RDI Design International

Locations:


8939 S. Sepulveda Blvd., Suite 450, Los Angeles, CA 90045
Phone: 1 (770) 455-0069
Business Hours: 09:30 AM - 06:00 PM, Monday - Saturday

Email: design@rdiconsult.com



Products

How can I contact customer service?

You can reach our customer service team via phone at 1 (310) 645-9290, email at design@rdiconsult.com, or contact form on our website.

Do you offer product warranties?

Yes, many of our products come with manufacturer warranties. The warranty details will be included with the product documentation. For warranty-related inquiries, please contact our customer service team.

Can I request a quote for bulk orders?

Absolutely. We provide custom quotes for bulk orders. Please contact our sales team with your requirements, and we will get back to you with a competitive quote.

Company

Do you offer custom equipment solutions?

Yes, we can work with you to create custom equipment solutions tailored to your specific needs. Contact our sales team to discuss your requirements.

Do you provide equipment installation services?

No, we do not provide installation services but are happy to assist in finding support with installation of your purchased equipment.

Do you ship internationally?

Currently, we only ship within the United States. We are exploring options for international shipping and hope to offer this service in the future.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

Can you help with kitchen layout and design?

Yes, we offer kitchen layout and design services to help you optimize your space and ensure an efficient setup. Contact our design team to schedule a consultation.

Do you offer financing options?

Yes, we offer flexible financing options to help you acquire the equipment you need. Please visit our financing page or contact us for more details.

How do I create an account?

Creating an account is easy. Click on the "Sign Up" button at the top of our website, fill in your details, and follow the instructions to set up your account.

Have a Question?

Send us a message and someone from our sales team will reach out to assist you.